Privacy Policy & Terms

We respect the privacy rights of our visitors and recognize the importance of protecting information collected about them. This privacy policy is about how we collect, store, and use the information that you provide to us.

Collected Information

Evelyn & Bobbie collects customer information in an effort to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.

When you place an order, submit your account information, or participate in Evelyn & Bobbie promotions or surveys, our Site collects your personal information such as your name, e-mail address, and mailing address. Evelyn & Bobbie will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary e-mail messages related to your order, such as order and shipping confirmations.

In addition, we maintain a record of your purchase history, product interests, and whatever other details that might enable us to improve your shopping experience. Analytics such as Site use and traffic patterns are also considered to help us improve the design of our website, the products we make and exclusive services we offer. At Evelyn & Bobbie, we understand and recognize that we must maintain and use customer information responsibly.

Evelyn & Bobbie will never rent or sell your e-mail address. We do not store or share credit card information with third parties except for the purpose of processing your order payment and as required by law. If for any reason you choose to access a third party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.

Please note: You are not required to submit any information to our Site. However, without providing the requested information, you may be unable to place an order or access certain features of our Site.

Other Ways We Obtain Customer Information

Cookies

As you navigate our site, your preferences are remembered through the temporary use of “session” cookies. Cookies enable our systems to gather information about your browser as well as monitor the navigational patterns you take while browsing the site. Site users have the option to accept or disable cookies at any time through their browsers. If you choose to disable your cookies, your user experience may be limited.

Site Statistics

Web data is collected to monitor user trends on our Site. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific Site users. In addition, like most websites, our Site may utilize “web beacons,” “pixel tags” or other tracking technologies to help us study the actions of our users through non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve Evelyn & Bobbie products, services and our overall Site experience.

Security

We employ top physical, electronic, and administrative safety measures to assist us in protecting your personal information and credit card data. These safeguards help us to prevent fraud and unauthorized access as well as maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information from Evelyn & Bobbie employees and corporate partners to ensure your personal information is always kept safe.

Modification of Policies

It is at our sole discretion that Evelyn & Bobbie may modify this Privacy Policy to better serve our customers. Please check back often to review any new modifications that have been made.

Summary

Evelyn & Bobbie takes your privacy seriously. When connecting with us, we want our customers to feel confident that their personal information and credit card data is protected. Just as we are dedicated to bringing you the very best products, we are equally committed to providing our customers with a safe and secure shopping experience. The personal information we collect from our Site helps us better understand the interests of our audience in an ongoing effort to bring you improved service.

If you have questions or suggestions regarding our privacy standards please email connect@evelynandbobbie.com

Gift Card Terms & Conditions

Gift cards not are credit/debit card and has no implied warranties. Evelyn & Bobbie is not responsible for lost, stolen or damaged cards, or for any unauthorized card use. Gift cards may be redeemed for Evelyn & Bobbie merchandise only, and cannot be redeemed for cash unless required by law. Gift cards do not expire. Refunds are only provided for unused gift cards with the original receipt. You can verify your remaining balance and obtain information about your Evelyn & Bobbie gift card by contacting customer support at: connect@evelynbobbie.com. Use of your Evelyn & Bobbie gift card constitutes acceptance of these terms and conditions.

Promotion Codes Terms & Conditions

TERMS AND CONDITIONS: Evelyn & Bobbie is not responsible if your Code is lost, stolen, or otherwise disposed of, or for any other unauthorized Code use.  You may use your Code only on Evelyn & Bobbie’s ecommerce website located at https://evelynbobbie.com, and only for Evelyn & Bobbie merchandise.  Codes cannot be used to purchase gift cards or ecards *[unless they can this time, of course]*.  Codes can only be used a single time in connection with a single order, and  purchases using your Code are limited to available sizes only.  Codes cannot be used in combination with any other offer or promotion.  Codes are valid for U.S. customers only, and products purchased using a Code will only be shipped to U.S. addresses.  No shipments will be made to PO boxes or to APO/FPO addresses.  No implied warranties are made by Evelyn & Bobbie in connection with the Codes.  For any questions or concerns regarding your Code, please contact customer support at:

connect@evelynbobbie.com.  Use of a Code constitutes acceptance of these terms and conditions.

For promotion codes (“Code(s)”) that are for use only by participants in Evelyn & Bobbie’s Legacy Membership Program or Kickstarter promotion (“Eligible User(s)”).  If you use a Code to purchase an Evelyn & Bobbie product, you represent and warrant to Evelyn & Bobbie that you are an Eligible User.  If you are not an Eligible User, please do not use the Code.  

 Giveaway Terms 

Your participation in Evelyn & Bobbie’s Giveaway (the “Giveaway ” or “Promotion”) shall be deemed to be your complete acceptance of the Terms and Conditions herein. The following are the Terms and Conditions of the Giveaway, which is sponsored by Evelyn & Bobbie, LLC (www.evelynbobbie.com).

Only US residents over the age of 18 are eligible for entry to the Giveaway. You may be asked, at any stage, to provide Evelyn & Bobbie, LLC or a third party with proof of age, identity, or residency.

The Giveaway shall take place on February 13th - 14th, 2019 , or as specified on the Giveaway page on www.evelynbobbie.com or on the Instagram profile @evelynbobbie.

The Promotional Prize for winning the Giveaway shall be two (2) Evelyn & Bobbie electronic gift cards, valued at $75 each, for a total prize value of $150 (the “Prize”).

The Promotional Prize will be mailed out to the Giveaway winner after the winner has provided Evelyn & Bobbie with a valid mailing address and proof of identity.

Evelyn & Bobbie shall notify the winner of the winning via instagram within thirty (30) days of the completion of the Giveaway. The winner shall receive the Promotional Prize within sixty (60) days of Evelyn & Bobbie's receipt of the details of the winner required in order to affect transfer of the Prize.

Notwithstanding the above, in the event that, for any reason whatsoever, the Promotional Prize winner fails to respond, within thirty (30) days, to the instagram notification of his/her winning, such winning entrant shall be deemed to have forfeited his/her claim to the prize and Evelyn & Bobbie shall not have any obligation whatsoever to compensate the winning entrant in any way.

Evelyn & Bobbie’s decision is final with respect to all matters relating to awarding of the Promotional Prize and shall not be subject to review or appeal by any entrant or by any third party.

Your participation in the Giveaway is considered your agreement that Evelyn & Bobbie may contact you.

The Prize is neither transferable nor exchangeable and cannot be exchanged for money or money's worth.

By entering the Giveaway each entrant unreservedly agrees to these terms and conditions which govern the Giveaway and the awarding of the Prize. Evelyn & Bobbie reserves the right to alter these Terms and Conditions at any time and in its sole discretion.


By entering the Giveaway each entrant agrees to release, discharge and hold harmless Evelyn & Bobbie, LLC, its legal representatives, affiliates, subsidiaries, agencies and their respective officers, directors, employees and agents from any damages whatsoever suffered or sustained in connection the Giveaway or the acceptance of the Prize.

The winning entrant shall be solely responsible for any taxes levied in relation to the delivery or receipt of the Promotional Prize.

Evelyn & Bobbie reserves the right, at any time, to cancel, modify or suspend the Giveaway if, in its sole judgment, the Giveaway is not capable of being conducted as specified.

Evelyn & Bobbie reserves the right to disclose winner’s name and identity, including on Instagram and its blog located at www.evelynbobbie.com.

These terms and conditions and any matters relating hereto shall be governed by, and construed in accordance with the laws of Multnomah County, Oregon and shall be subject to the exclusive jurisdiction of the courts of Multnomah County, Oregon.

Terms of Sale

Scope and Application

These terms of sale (“Terms”) govern the sale of Evelyn & Bobbie, LLC (“Evelyn & Bobbie”, “us’”, “we”, or “our”) products by us to you. By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Shipment times may vary according to availability of products and subject to any delays resulting from shipment delays or force majeure events for which we will not be responsible. In order to place an order with Evelyn & Bobbie, you must be 18 years of age or older and possess a valid credit or debit card issued by a bank acceptable to us. Evelyn & Bobbie retains the right to refuse any request made by you. We or a third party will inform you by email of our acceptance of your order. When placing an order, you represent and warrant that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. ALL ACCEPTED ORDERS ARE FINAL, NON-CANCELABLE AND NON-REFUNDABLE, EXCEPT AS SPECIFIED IN THE RETURNS POLICY APPLICABLE TO YOUR PURCHASE.

Our contract

When you place an order with us, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract with us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been shipped to you. Only those goods listed in the confirmation e-mail sent at the time of shipment will be included in such contract.

Pricing and Availability

While we try to ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. For instance, prices and the availability of items are subject to change without notice. If we discover an error in the price of any goods which you have ordered, we will inform you promptly and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and are included in the 'Total Cost'.

Payment 

Upon receiving your order, we carry out a standard authorization check on your payment card to ensure that there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been shipped and you have been sent a confirmation email, the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Home Try-On Terms for Bra Purchases

We want to ensure you receive the best fit possible for any bra you purchase. Accordingly, if you are a customer purchasing a bra for the first time, or a customer who has retaken the fit quiz (our home measuring process), then for each bra you purchase, we will ship you one, two, or three bras of various sizes, as further described below. You will not incur any additional charges in connection with any extra bras we ship to you, subject to the return requirements discussed in this paragraph. The number of bras we send you will depend on the results of our proprietary sizing algorithm. If our algorithm produces a close match, we may send you just one bra for each bra you purchase. If our algorithm does not produce an exact match, we may send you two or three bras for each bra you purchase to ensure we get the right fit. If you purchase a bra and receive two or three bras as explained in this paragraph, you may only keep the single bra that you deem to be the best fit. The extra bras are to be used for sizing purposes only and remain the property of Evelyn & Bobbie. You are required to return all extra bras to us. You will have 14 days from the shipment of your purchase to return all extra bras. We will provide pre-printed shipping labels in the original shipment for your convenience. We reserve the right to seek payment from you for any and all extra bras that are not returned as required in this paragraph. Nothing in this paragraph affects your ability to return merchandise as outlined in the Return Policy below. For questions regarding these home try-on terms, please email us at connect@evelynbobbie.com.

Return Policy

We will accept returned bras for refund only when accompanied by the original receipt. Knickers may not be returned. (If you are unsatisfied by your Knickers purchase please contact customer service at connect@evelynbobbie.com.) Bras and other returned merchandise must be completely unused and will only be accepted for return when in their original condition. Returned products must also be in their original packaging and shipped back in their original delivery box. Purchases must be returned to us within 60 days from the date of delivery (i.e., your return shipment must be postmarked within 60 days from receipt of your order).

Shipping costs are non-refundable. A pre-printed return shipping label is included with all shipments for your convenience.

We strongly advise all customers to check merchandise thoroughly upon delivery. For any discrepancies with your order upon receipt, please retain all documentation and packaging, and contact us immediately.

Product Photography

Photographs of the products that are displayed on our website may differ from the actual appearance of the items photographed due to a variety of factors, including the balances of photography and the differences in the way that screens and monitors show images. We endeavor to ensure that the colors and tones of the photographs on the website bear the same resemblance to the actual appearance of the items photographed; however, we cannot provide any such guarantees.

GOVERNING LAW AND VENUE

Any dispute arising out of or related to these Terms shall be governed by the internal laws of the State of Oregon, without regard to or application of its choice of law rules or conflicts-of-laws principles. Any claim or dispute that has arisen or may arise between you and us must be resolved exclusively by a state or federal court located in the state of Oregon and county of Multnomah, and both you and us agree to submit to the personal jurisdiction of the courts located within the state and county of Multnomah, Oregon for the purpose of litigating all such claims or disputes.

General

Our Privacy Policy, Terms of Use, and these Terms sets forth the entire understanding between you and us with respect to your use of our product and your purchase of products from us, and supersedes any and all prior or contemporaneous communications, agreements, and representations, whether written or oral, related thereto. No amendment to these Terms will be valid unless made in writing and signed by you and us. These Terms prevail over any other terms or conditions contained in or referred to elsewhere or implied by trade, custom or course of dealing. Any purported terms or conditions to the contrary are hereby excluded to the fullest extent legally permitted. Evelyn & Bobbie may engage the services of subcontractors or agents to assist Evelyn & Bobbie in the performance of its obligations related to these Terms. You may not assign or transfer your rights under these Terms, and any purported assignment or transfer shall be void. No relaxation, forbearance, delay or indulgence by either you or us in enforcing any of these Terms or the granting of time by either party to the other shall prejudice or restrict such rights and powers. No waiver of any term or condition of these Terms shall be effective unless made in writing and signed by us. The waiver of any breach of these Terms shall not be construed as a waiver of any subsequent breach or condition. If for any reason we determine or a court of competent jurisdiction finds any provision or portion of these Terms to be illegal, unenforceable, or invalid under applicable law in a particular jurisdiction: (a) these Terms will not be affected in other jurisdictions to the extent that such determination or finding has no application; and (b) in the relevant jurisdiction, the remainder of these Terms (to the fullest extent permitted by law) will continue in full force and effect. Neither you nor we shall be in breach of these Terms in the event that party is unable to perform its obligations as a result of any reason or condition beyond its reasonable control.

 

Terms and Conditions

Terms of Service

Welcome to the Evelyn & Bobbie web site (“the Site,” “we,” “us,” or “our”). Evelyn & Bobbie provides this site as a service to its customers. Please read the following terms of service (“Terms”) as they govern your use of our site. By using this Site, you agree to follow and be bound by the following rule below. If you do not agree to these Terms, please do not use this Site in any way.

Additionally, Evelyn & Bobbie reserves the right to modify these Terms at any time without prior notification. Site users must agree upon and abide by these changes accordingly. Please review this page periodically for changes. Any use of our Site at any time constitutes full acceptance of our service Terms.

Usage Restrictions

All of the content that appears on the Evelyn & Bobbie web site, including all visuals, text, audio and video clips are subject to copyright protections and /or other intellectual property rights or licenses held by Evelyn & Bobbie. The entire content of the Evelyn & Bobbie web site is copyrighted as a collective work under U.S. copyright laws. Evelyn & Bobbie grants you a limited license to access and make personal use of the content on this website. Content of the Evelyn & Bobbie website is intended solely for the personal, noncommercial use by the users of our Site.

Notice

Evelyn & Bobbie may contact you or provide you with service-related and/ or promotional notices by means of postal mail, electronic mail, general site notifications and more using the contact information you have provided to us. If you would like to alter the frequency or type of communications you receive from us, you may do so at any time by sending notice to connect@evelynandbobbie.com.

Site Use

You cannot access or use the Evelyn & Bobbie website for any illegal or unauthorized purpose. Harassment in any manner or form of the Site, including via e-mail and chat or by obscene or abusive language, is strictly forbidden. Although Evelyn & Bobbie cannot monitor the conduct of its users, it is a strict violation of these Terms to use any information obtained from our Site in order to harass, abuse or harm another person, or in order to contact, advertise, solicit or sell to any user without his/her prior explicit consent.

Also, you agree that no comments or other user submissions submitted by you to the Evelyn & Bobbie website will violate any right of any third party, including copyright, trademark, privacy or other personal rights. You further agree that no comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

User Submissions

Evelyn & Bobbie strives to create an interactive relationship with the users of its Site and services. User comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to Evelyn & Bobbie on or by this Site shall be and remain Evelyn & Bobbie property. Users assign all property rights and interests to Evelyn & Bobbie allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, Evelyn & Bobbie shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to users any compensation for any comments; or (3) to respond to any user comments.

Correction of Site Errors

The information on the Evelyn & Bobbie website may contain typographical errors or inaccuracies. We reserve the right to update any information we see fit at any time without prior notice. Please note that such errors may relate to product information, pricing and availability. In these instances, we shall have the right to terminate any orders involving pricing errors or inaccuracies. We apologize for any inconveniences.

Indemnity

By use of this Site, you agree to indemnify and hold Evelyn & Bobbie (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).

Modification/Termination of Website

In the event of termination, you will still be bound by your obligations under these terms of service, including the warranties made by you, and by the disclaimers and limitations of liability. Evelyn & Bobbie shall not be liable to you or any third-party for any termination of your access.

Third Party Links

To improve our Site, Evelyn & Bobbie may use and promote services provided by outside third parties. However, even if the third party is affiliated with Evelyn & Bobbie, we do not control these services and make no representations regarding these persons or entities. We are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of, any such parties. Outside sites linked on our Site, all of which have separate privacy and data collection practices, are only for your convenience and therefore you access them at your own risk.

WE ARE NOT RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS A RESULT OF ANY DEALINGS WITH ANY THIRD PARTY WEBSITE OR MERCHANT OR OPERATOR OF SUCH A THIRD PARTY WEBSITE.

DISCLAIMER OF WARRANTY

ALL CONTENT, PRODUCTS, AND SERVICES ON THE SITE, OR OBTAINED FROM A WEBSITE TO WHICH THE SITE IS LINKED (A "LINKED SITE") ARE PROVIDED TO YOU "AS IS" WITHOUT ANY GUARANTEES OR WARRANTY. IN CONNECTION WITH ALL CONTENT, PRODUCTS AND SERVICES ON THIS SITE, EVELYN & BOBBIE MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY OR ACCURACY. USE OF THE PRODUCT BY A USER IS AT THE USER’S RISK.

LIMITATION OF LIABILITY

EVELYN & BOBBIE SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS AND SERVICES ON THIS SITE OR THE PERFORMANCE OF ANY ITS PRODUCTS (EVEN IF EVELYN & BOBBIE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES).