Your Home Try-On in 3 Simple Steps
What's in the Box?
Q: How many bra sizes will I receive?
Our algorithm will determine up to three size matches based on the three measurements you provide in the fit quiz.
Q: Are you sending me samples to try or new product?
You will be receiving up to 3 NEW bras to try at home.
Q: When do you collect my payment?
When you participate in the Home Try-On you will be charged for the cost of one bra, but you may receive up to three bras. If the additional bras are not postmarked within 14 days of receipt, you will be charged for the cost of the additional bras. Don’t worry, we will send you an email half way through your Home Try-On experience to remind you how much time you have left! If your Home Try-On period ends on a weekend or holiday, drop it off at UPS on the next available business day.
Q: How long do I have to try my bras at home?
You’ll have a full 14 days after delivery to compare the different sizes and get to know the Everyday Bustier. Please make sure to leave the bra tags attached when trying on at home.
Q: What do I do with the other bras once I pick my best size?
Once you decide which size you love, it is yours to keep. Simply use the pre-paid return shipping label included in your order and the original box to send the extra sizes back to us. Please make sure to leave the bra tags attached on the sizes you choose to return.
Q: What do I do if none of the bras in my box seem to be just right?
First, visit our Fit Tips page for useful details on the Everyday Bustier and video tutorials. If you decide you want to return, use the pre-paid return shipping label and original box to send back all the sizes within 14 days. Once received, you will be refunded in full.